WooCommerce Services

Yes. We start with its current setup, ownership and priorities. A rebuild is a separate decision, based on what the store needs.

A clear, isolated symptom may suit fixes and troubleshooting. Several competing priorities may suit a store assessment. Share what should happen, what happens now and the result you need.

A specific problem can be scoped separately when its symptom and affected journey are clear. Investigation first establishes the cause and dependencies; the agreed work may be a focused fix rather than a wider development project.

Development creates or extends the store’s functionality. Redesign reconsiders the existing storefront and buying experience while accounting for its catalog and systems. A project can combine both, with the deliverables and data boundaries stated clearly.

Maintenance suits recurring operational work such as agreed updates, checks and support tasks. A new feature or substantial change is usually a development scope. The care plan defines included work, available time and exclusions.

No hosting move is assumed. First check whether the current environment supports the proposed work, backups and testing. A hosting change is a separate recommendation and release plan when the evidence supports it.

An agreed review scope, observed issues and prioritised next steps. Implementation and a full technical SEO audit are separate unless they are included in the scope.

Your store URL, the outcome you want, known issues and timing. Please do not put passwords, customer records or payment details into the initial brief.

The estimate should name the deliverables, assumptions, dependencies, exclusions and acceptance checks. Catalog complexity, templates, custom buying rules, connected systems, content readiness and testing depth all influence the work involved.

Access is agreed after the purpose and permissions are clear, using a suitable secure method. Identify who owns hosting, WordPress, licences and connected accounts; use only the access required for the scoped work rather than sharing credentials in the brief.

Confirm the system’s interface, permissions, supported records and licence conditions. Map the source of truth, update direction, error handling and ownership, then agree how test records will verify the connection. Feasibility comes before implementation.

Inventory the source platform, data types, store rules and URLs. Assess export and target capabilities, rehearse representative transfers and agree checks and rollback. Orders, customer accounts and subscription billing require separate decisions beyond importing products.

Relevant flows are checked in a suitable test environment, with agreed acceptance checks and an approved release. We plan backups and a rollback path for the work involved.

No. Scoped improvements are verified against an appropriate baseline. Search decisions, hosting conditions, third-party scripts and real visitor devices can affect the result.

Use the acceptance checks agreed for the scope. They may cover product variations, cart, shipping, payment test states, account flows or connected records. Review the results and known limits before approving the release.

A new request is reviewed against the agreed scope, dependencies and acceptance checks. If it adds work or changes the plan, its impact and estimate are agreed before implementation rather than silently extending the project.

A practical record of what changed, who owns the relevant systems, routine tasks, known limits and release or rollback notes. Credentials are handled separately through the agreed secure method; handover notes should not contain secret values.

Ongoing care is agreed separately unless it is part of the original scope. A plan defines routine checks, included work, response windows and exclusions; it does not make every future feature or third-party failure automatically included.